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Loyally.ai Subscription Plans Explained

A guide to Loyally.ai pricing, features, and multi-location subscription tiers

Loyally.ai Subscription Plans Explained

Choosing the right loyalty program is essential for growing your customer base and increasing retention. Loyally.ai offers flexible, tiered subscription plans designed to scale with your business, whether you are a single-location shop or a multi-location enterprise.

Below is a breakdown of our current subscription plans, their unique features, and which business types they serve best.


Subscription Plans Overview

Subscription Plan

Starter

Growth

Premium

Monthly price, billed yearly

$12

$24

$78

Locations Included

1 Location

Up to 3 Locations

Up to 10 Locations

Digital Cards

Unlimited

Unlimited

Unlimited

Push Notifications

Unlimited

Unlimited

Unlimited

Built-in CRM

Unlimited

Unlimited

Unlimited


Plan Details

1. Starter Plan

Price: $17/month billed monthly, or $12/month billed yearly

Best For: Solo entrepreneurs and small, single-location businesses looking to digitize their loyalty efforts.

The Starter plan provides all the foundational tools needed to launch a professional digital loyalty program without a high overhead. It replaces traditional paper punch cards with a sleek, mobile-wallet experience. Starter covers 1 location with the owner's login only (no manager logins) and 1 active promotion. It does not include API + webhooks or custom brand + custom domain, which come with Premium.

  • Unlimited Digital Cards: Issue as many stamp or reward cards as you need.

  • Built-in CRM: Track customer activity and basic data to understand your audience.

  • Unlimited Push Notifications: Send updates and reminders directly to your customers' lock screens.

  • Analytics: Access basic performance metrics to see how your program is performing.

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Use the "Unlimited Digital Cards" feature to create seasonal promotions or holiday-specific stamp cards alongside your standard loyalty card to keep customers engaged year-round. 🎁

2. Growth Plan

Price: $30/month billed monthly, or $24/month billed yearly

Best For: Expanding businesses with a few locations or those seeing a steady increase in foot traffic.

The Growth plan includes everything in the Starter tier but expands your reach to cover up to three distinct locations. This is ideal for local businesses opening their second or third storefront who want a unified loyalty experience across all sites. Growth does not include API + webhooks or custom brand + custom domain, which come with Premium.

  • Multi-Location Support: Manage loyalty programs for up to 3 locations under one account.

  • All Starter Features: Includes unlimited cards, CRM access, and push notifications.

  • Managers, Promotions and Referrals: 10 manager logins, 3 active promotions, and unlimited auto-PUSH and referrals.

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Ensure your staff at all three locations are trained on how to scan and issue rewards. Discrepancies in how the program is managed across locations can lead to customer frustration.

3. Premium Plan

Price: $98/month billed monthly, or $78/month billed yearly

Best For: Established multi-location brands, franchises, and businesses requiring advanced customization.

The Premium plan is our most robust offering, designed for businesses that operate at scale. It provides the highest level of flexibility and support for complex marketing strategies.

  • Extended Location Support: Covers up to 10 locations, making it perfect for small chains.

  • Custom Brand + Custom Domain: Run your program under your own brand and your own domain. Starter and Growth do not include this.

  • API + Webhooks: Connect Loyally.ai to the rest of your tech stack. Starter and Growth do not include API access or webhooks.

  • 50 Managers and 10 Active Promotions: Give up to 50 staff their own logins and run up to 10 promotions at once.


Key Features Included in All Plans

Regardless of the plan you choose, Loyally.ai provides a comprehensive suite of tools to help you succeed:

  • Wallet Integration: All cards are compatible with Apple Wallet and Google Pay, ensuring customers always have their rewards handy.

  • Geolocation Marketing: Send automated notifications to users when they are within 100 meters of your business.

  • Referral Sharing: Built-in tools that allow your customers to easily share your program with friends and family.

  • No Setup Fees: Start your program immediately without worrying about hidden implementation costs.


Frequently Asked Questions

Can I upgrade my plan later?

Yes. You can upgrade your subscription at any time as your business grows or as you add more locations.

Is there a free trial?

Loyally.ai offers the ability to get started for free so you can explore the features and launch your first program before committing to a paid tier.

What happens if I need more than 10 locations?

For businesses, franchises, or large-scale enterprises operating more than 10 locations, we offer custom solutions tailored to your specific infrastructure. These plans are priced case by case and can include custom card design, integrations, reputation management, branding and done-for-you setup. You can reach out to our support team for a custom quote.


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