In Loyally.ai, a Feature Request is a formal submission process that allows users to suggest new tools, functionalities, or improvements to the platform. It serves as a direct feedback loop between the business and the Loyally.ai development team to help shape the software's future roadmap.
Submission Portal: Users can submit their ideas directly through the dedicated Loyally.ai Roadmap site.
Public Roadmap: The platform maintains a transparent list of "Planned," "In Progress," and "Completed" features so users can track the status of their suggestions and see what other businesses are requesting.
User-Centric Development: The process is designed to ensure the platform evolves based on the actual needs of small-to-medium businesses (SMBs) rather than just internal assumptions.
Community Voting: Often, these roadmaps allow other users to upvote existing requests, helping the development team prioritize the most high-demand features.
Navigate to the Loyally.ai Help Center or go directly to roadmap.loyally.ai.
Search to see if your idea has already been suggested.
If not, click the option to Submit a Feature Request.
Provide a clear title and description of how the feature would benefit your loyalty program management.
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