How to Recover your Password?

Recovering a forgotten password

To reset your password on Loyally.ai:

  1. On the Login screen at app.loyally.ai, click Forgot password?

  2. Enter your registered email in the 'Email' field on the Password recovery screen and click 'Recover password'.

  3. Open the newest email titled 'Reset your Loyally.ai password' (check your spam folder too) and click 'Change my password'.

  4. On the 'Set a new password' page, type your new password twice and click 'Save password'. Then log in with it.

Each reset link works once and expires after an hour. If the page says 'This link no longer works', request a new email and use the newest one.

The Log in screen on app.loyally.ai, with Forgot password? marked just under the Log in button

The Password recovery screen on app.loyally.ai, with its Email field and Recover password button

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