---
title: "Can someone help me, please?"
description: "I need help using Loyally.ai"
url: https://help.loyally.ai/en/articles/64-can-someone-help-me-please
collection: "Help and Support"
updated: 2026-09-29
language: en
---

# Can someone help me, please?

I need help using Loyally.ai

* * *

Yes. You can reach support through the chat widget or by email at support@loyally.ai.

When you write, please include the email address on your Loyally.ai account.

![](https://staticfiles.gleap.io/ghelparticle/nKC8e5BQCIluP9e6QaOCtovWkUwQI1gvXFZ7DsaQXj6za1tJ5jkmemTrI0oRc6NYxGwluL2vA2c.gif)