---
title: "Push automation"
description: "Automate specific push notifications sent to customers"
url: https://help.loyally.ai/en/articles/81-push-automation
collection: "PUSH Notifications"
updated: 2026-09-25
language: en
---

# Push automation

Automate specific push notifications sent to customers

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![](https://staticfiles.gleap.io/ghelparticle/3EIX1LzMiIJPpOU1jcil85dNQblwRBcbdgDCX6Sla0Y8C5uw0pR8YjQKspXIwUHy8FVcU9NACLW.gif)

## Navigating Push automation

Push automation allows you to automate specific push notifications to be sent to customers. For instance, if you need to wish a specific customer their birthday, or you need to collect feedback at a specific time interval. Let us learn how to use push automation.

1.  Sign in to [**Loyally.ai**](https://app.loyally.ai/) and go to '[**Mailings**](https://app.loyally.ai/mailings)' in the Menu Panel.
    
2.  Under '[**Push automation**](https://app.loyally.ai/mailings/auto-push)' section, choose the card you want to send push notifications for.
    
3.  Toggle the switch in the top-right corner of each event tile to enable or disable automation. Available event automations include:
    
    -   **Feedback**
        
    -   **Next visit reminder**
        
    -   **Birthday congratulations**
        
    -   **Referral program**
        
4.  Use the '**Message**' field to input your notification message.
    
5.  As the edits are made, click the '**Save**' button.
    

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![](https://staticfiles.gleap.io/ghelparticle/EOWUFqXjrxdPnZ2l9lERNLSG2jgcM8WUovoxDWt2NT62LYiwAtZ3WZfeDOjYWXNztFE6m94AmkK.gif)

### Feedback Push Automation

1.  Sign in to [**Loyally.ai**](https://app.loyally.ai/) and go to '[**Mailings**](https://app.loyally.ai/mailings)' in the Menu Panel.
    
2.  Under '[**Push automation**](https://app.loyally.ai/mailings/auto-push)' section, choose the card you want to send push notifications for.
    
3.  Toggle the switch in the '**Feedback**' event tile to enable or disable this automation.
    
4.  Use the '**Message**' field to input your notification message.
    
    _Example Message:_
    
    ```
    Thanks for visiting! Please rate your experience ⭐️ at the link in the card description 👉
    ```
    
5.  Under "**Request will be sent after setting count hours after earned stamps/bonuses**", set the number of hours to wait. _Example: 1 hour._
    
6.  Click '**Save**' button.
    

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![](https://staticfiles.gleap.io/ghelparticle/b5G7gKdeBH2Ff8FjgeyzC7S6o27SM0EVlh9AVOCnVzycGCxUsaiekMA18RtnidAPU7hPB0OVHLU.gif)

### Next visit reminder Push Automation

1.  Sign in to [**Loyally.ai**](https://app.loyally.ai/) and go to '[**Mailings**](https://app.loyally.ai/mailings)' in the Menu Panel.
    
2.  Under '[**Push automation**](https://app.loyally.ai/mailings/auto-push)' section, choose the card you want to send push notifications for.
    
3.  Toggle the switch in the '**Next visit reminder**' event tile to enable or disable this automation.
    
4.  Use the '**Message**' field to input your notification message.
    
    _Example Message:_
    
    ```
    It's been over a month since you've visited us 😢. Come back, we have something to please you 🤩 
    ```
    
5.  Under "**Reminder will be sent after setting count days after last earned**", set the number of days to wait. _Example: 28 days._
    
6.  Click '**Save**' button.
    

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![](https://staticfiles.gleap.io/ghelparticle/4M4bqRnQgdaAxv3zcHXeHtBa6pdJwGLJefA6feyrTgmCl975VAI7RDkxIzrfqurJ1XXfsJ4c3Xo.gif)

### Birthday congratulations Push Automation

1.  Sign in to [**Loyally.ai**](https://app.loyally.ai/) and go to '[**Mailings**](https://app.loyally.ai/mailings)' in the Menu Panel.
    
2.  Under '[**Push automation**](https://app.loyally.ai/mailings/auto-push)' section, choose the card you want to send push notifications for.
    
3.  Toggle the switch in the "**Birthday congratulations"** event tile to enable or disable this automation.
    
4.  Use the '**Message**' field to input your notification message.
    
    _Example Message:_
    
    ```
    🥳 Welcome to celebrate your b-day with us. 🎁 Come get a gift!
    ```
    
5.  Under "**Congratulation will be sent after setting count days before birthday**", set the number of days prior to send. _Example: 2 days._
    
6.  Click '**Save**' button.
    

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![](https://staticfiles.gleap.io/ghelparticle/gCfcIDKbGpTjdtV8aEzbOmNpprar4NO2TRrzoAZqqwPZntVkNCaw83bzVIoyV2dYwrk6Ih0sMnu.gif)

### Referral program Push Automation

1.  Sign in to [**Loyally.ai**](https://app.loyally.ai/) and go to '[**Mailings**](https://app.loyally.ai/mailings)' in the Menu Panel.
    
2.  Under '[**Push automation**](https://app.loyally.ai/mailings/auto-push)' section, choose the card you want to send push notifications for.
    
3.  Toggle the switch in the "**Referral program"** event tile to enable or disable this automation.
    
4.  Use the '**Message**' field to input your notification message.
    
    _Example Message:_
    
    ```
    Invite your friends 👯‍♀️ and get bonus points by referral program 🤩 Sharing link in the card description 👉
    ```
    
5.  Under "**A reminder will be sent after the specified number of hours after the card has been issued.**", set the number of hours to wait. _Example: 24 hours._
    
6.  Click '**Save**' button.